Terms & Privacy

Saasybill is a subscription management and billing automation platform designed to integrate with Xero accounting software. It enables businesses to manage customer subscriptions, calculate prorated billing adjustments, and synchronise invoicing data with Xero.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice where practicable.

You must be at least 18 years old and have the authority to enter into a legally binding agreement on behalf of yourself or your business to use the Service.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at hello@saasybill.com if you become aware of any unauthorised access to your account.

You agree to provide accurate, current, and complete information during registration and to keep that information up to date.

Access to certain features of the Service requires a paid subscription. Subscription plans, pricing, and included features are described on our pricing page and may be updated from time to time.

By subscribing, you authorise us to charge your nominated payment method on a recurring basis for the plan you select. All prices are listed in Australian Dollars (AUD) unless otherwise stated and are inclusive of GST where applicable. Payment processing is handled by Stripe. We do not collect or store card numbers, billing addresses, or transaction history — these are managed directly by Stripe in accordance with their own terms and privacy policy.

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We do not provide refunds for unused portions of a billing period unless required by applicable law.

We reserve the right to change subscription pricing with at least 30 days’ written notice. Continued use of the Service after a price change takes effect constitutes acceptance of the new pricing.

The Service integrates with Xero, a third-party accounting platform. Your use of Xero is subject to Xero’s own terms of service and privacy policy. We are not responsible for Xero’s availability, accuracy, or any changes Xero makes to its platform or APIs.

By connecting your Xero account to Saasybill, you authorise us to access your Xero organisation name and settings, and to create and manage invoices in Xero on your behalf. We do not read or modify invoices that were not created by Saasybill. You remain responsible for ensuring your use of the integration complies with your obligations under your Xero subscription.

We may integrate with other third-party services from time to time. We are not liable for any loss or damage arising from your use of or reliance on those services.

You agree not to use the Service to:

• Violate any applicable law or regulation, including Australian Consumer Law;
• Transmit any data that is unlawful, harmful, fraudulent, or deceptive;
• Interfere with or disrupt the integrity or performance of the Service;
• Attempt to gain unauthorised access to any part of the Service or its related systems;
• Reverse engineer, decompile, or disassemble any part of the Service;
• Resell or sublicence access to the Service without our prior written consent.

We reserve the right to suspend or terminate your account if we determine, in our reasonable judgement, that you have violated these Terms.

You retain ownership of all customer and billing data you input into the Service (“Your Data”). You grant us a limited licence to process Your Data solely for the purpose of providing and improving the Service.

You are responsible for ensuring that you have the right to provide Your Data to us and that doing so does not violate the rights of any third party or any applicable law.

We will maintain appropriate technical and organisational measures to protect Your Data. See our Privacy Policy for further details.

The Service, including all software, designs, text, and graphics, is owned by or licensed to us and is protected by Australian and international intellectual property laws. Nothing in these Terms transfers any intellectual property rights to you.

You may not use our name, logo, or branding without our prior written consent.

To the maximum extent permitted by law, we exclude all liability for indirect, incidental, consequential, or special loss or damage arising out of or in connection with your use of the Service, including loss of revenue, loss of data, or business interruption.

Our total liability to you for any claim arising out of or in connection with the Service is limited to the amount you paid us in the three months preceding the claim.

Nothing in these Terms excludes any guarantee, warranty, or right that cannot be excluded under the Australian Consumer Law or other applicable legislation.

The Service is provided “as is” and “as available”. We do not warrant that the Service will be uninterrupted, error-free, or that any defects will be corrected.

We make no representations or warranties that billing calculations produced by the Service are accurate or suitable for your specific tax or accounting obligations. You are responsible for verifying all financial data before submission to Xero or any other platform.

You may terminate your account at any time by cancelling your subscription and ceasing use of the Service. We may terminate or suspend your account immediately if you breach these Terms.

Upon termination, your right to access the Service ceases. We will retain your data for a period consistent with our Privacy Policy before deletion, unless you request earlier deletion.

We may update these Terms from time to time. We will notify you of material changes by email or by a notice within the Service. Continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of New South Wales.

Questions about these Terms can be directed to us at: